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CRM Outlook Client – Issues and Fixes

Microsoft Dynamics CRM for Microsoft Office Outlook için hotfix'ler yayınlandı. Detayları aşağıda bulabilirsiniz. KB950088 tüm bu sorunları çözen bir hotfix paketi.

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Microsoft published a rollup package including fixes for known problems for Microsoft Dynamics CRM for Microsoft Office Outlook.

Note: The hotfix package for KB950088 is a cumulative hotfix which resolve all the issues below.

1. Outlook hangs during initialization (progress toolbar displays “Loading…” and never finishes)

This must-have fix is likely the most common perf/stability issue out there, especially on Outlook 2007. This fix resolves the issue. A current workaround exists by turning off the To Do bar.
http://support.microsoft.com/kb/952724

2. With E-mail Auto Promotion Enabled, Outlook may not close cleanly/properly.

This fix addresses a memory allocation issue that can occur somewhat unpredictably. If your users are using e-mail auto promotion, I encourage you to deploy this hotfix.

http://support.microsoft.com/kb/948121

3. Contacts with birthdays earlier than 1/1/1970 causes Outlook to crash

This was caused by an API change by one of our dependencies.

http://support.microsoft.com/kb/948045

4. Items in Shared Calendars will report Sync Issues

We do not support Shared Calendars in CRM 4.0, we encountered a couple of cases where some code was getting executed against a shared calendar and causing problems.

http://support.microsoft.com/kb/949086

5. Cannot Promote an E-mail where the name of the attached file contains a ‘&’ symbol.

If the attachment to an e-mail contains the ‘&’ symbol, it will fail to track in CRM.

http://support.microsoft.com/kb/949719

6. Selecting Dismiss on Outlook Calendar reminder for Service Activity causes record to change Status Reason back to default value for that record.

Selecting Dismiss on Outlook Calendar reminder for Service Activity causes record to change Status Reason back to default value for that record

http://support.microsoft.com/kb/950475  (not yet published)

7. OWA Sent Emails Get Stuck in Outlook Draft Folder When Outlook Is Open And CRMADDIN is Enabled

When you have both Outlook and OWA open, and you have the Microsoft Dynamics CRM client for Microsoft Office Outlook installed, and you send an email form OWA, the email will be stopped in the Draft folder instead of being sent.  http://support.microsoft.com/kb/950088

8. Microsoft Outlook stops responding when you open, close, reply to, or forward e-mail messages in the Microsoft Dynamics CRM 4.0 client for Outlook

When you normally use Outlook client in Microsoft CRM 4,0 to answer and replying to email, it happens from time to time that the OUTLOOK process crashes, outlook is restarting. http://support.microsoft.com/kb/954800

9. CRM Outlook client and/or Desktop Client hangs in presence of other Outlook add-ins

Outlook hangs and doesn't allow any interaction when BCM or other Addins are present http://support.microsoft.com/kb/952046  (Not yet Published)

10. Phone call activity due time is changed after the activity is snoozed or dismissed.

The scheduled due time of an activity is unexpectedly changed to "12:00 AM" after you specify a snooze time or you dismiss the activity in a reminder in the Microsoft Dynamics CRM 4.0 client for Outlook - http://support.microsoft.com/kb/956720

 

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