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Microsoft Çözüm Zirvesi 2008

4-5 Kasım tarihlerinde Swiss Hotel'de Microsoft Çözüm Zirvesi gerçekleştirildi. Birbirinden değerli konuşmacı ve konukların katıldığı bu etkinlik Omerd Business Solutions olarak bizim açımızdan da gayet verimli geçti. Emeği geçen herkese çok teşekkürler.

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There was an Microsoft activity in Swiss Hotel on 4-5 Oct. that named Microsoft Çözüm Zirvesi. We joined the this activity. Thanks to everbody who arrange this activity.


Dynamics CRM 4.0 Eğitimleri

Askerlik dönüşü hızlı bir giriş yaptım. Dynamics CRM konusunda aşağıda detaylarını bulabileceğiniz eğitim serisini ben vereceğim. Sizi Dynamics CRM 4.0 versiyonunun detaylarını keşfetmeye çağırıyorum. 

Course 8911A: Installation and Deployment in Microsoft Dynamics CRM 4.0                                     14-15 Ekim
Course 8913A: Applications in Microsoft Dynamics CRM 4.0                                                               11-12-13 Kasım
Course 8912A: Customization and Configuration in Microsoft Dynamics CRM 4.0                              25-26-27 Kasım
Course 8969A: Extending Microsoft Dynamics CRM 4.0                                                                       2-3-4 Aralık 
 

Eğitim referanslarımı eğitim bölümde bulabilirsiniz. Sorularınız ile ilgili Murat Manoğlu'yla irtibata geçebilirsiniz. 0216 450 0 331

murat.manoglu@omerd.com

CRM Outlook Client – Issues and Fixes

Microsoft Dynamics CRM for Microsoft Office Outlook için hotfix'ler yayınlandı. Detayları aşağıda bulabilirsiniz. KB950088 tüm bu sorunları çözen bir hotfix paketi.

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Microsoft published a rollup package including fixes for known problems for Microsoft Dynamics CRM for Microsoft Office Outlook.

Note: The hotfix package for KB950088 is a cumulative hotfix which resolve all the issues below.

1. Outlook hangs during initialization (progress toolbar displays “Loading…” and never finishes)

This must-have fix is likely the most common perf/stability issue out there, especially on Outlook 2007. This fix resolves the issue. A current workaround exists by turning off the To Do bar.
http://support.microsoft.com/kb/952724

2. With E-mail Auto Promotion Enabled, Outlook may not close cleanly/properly.

This fix addresses a memory allocation issue that can occur somewhat unpredictably. If your users are using e-mail auto promotion, I encourage you to deploy this hotfix.

http://support.microsoft.com/kb/948121

3. Contacts with birthdays earlier than 1/1/1970 causes Outlook to crash

This was caused by an API change by one of our dependencies.

http://support.microsoft.com/kb/948045

4. Items in Shared Calendars will report Sync Issues

We do not support Shared Calendars in CRM 4.0, we encountered a couple of cases where some code was getting executed against a shared calendar and causing problems.

http://support.microsoft.com/kb/949086

5. Cannot Promote an E-mail where the name of the attached file contains a ‘&’ symbol.

If the attachment to an e-mail contains the ‘&’ symbol, it will fail to track in CRM.

http://support.microsoft.com/kb/949719

6. Selecting Dismiss on Outlook Calendar reminder for Service Activity causes record to change Status Reason back to default value for that record.

Selecting Dismiss on Outlook Calendar reminder for Service Activity causes record to change Status Reason back to default value for that record

http://support.microsoft.com/kb/950475  (not yet published)

7. OWA Sent Emails Get Stuck in Outlook Draft Folder When Outlook Is Open And CRMADDIN is Enabled

When you have both Outlook and OWA open, and you have the Microsoft Dynamics CRM client for Microsoft Office Outlook installed, and you send an email form OWA, the email will be stopped in the Draft folder instead of being sent.  http://support.microsoft.com/kb/950088

8. Microsoft Outlook stops responding when you open, close, reply to, or forward e-mail messages in the Microsoft Dynamics CRM 4.0 client for Outlook

When you normally use Outlook client in Microsoft CRM 4,0 to answer and replying to email, it happens from time to time that the OUTLOOK process crashes, outlook is restarting. http://support.microsoft.com/kb/954800

9. CRM Outlook client and/or Desktop Client hangs in presence of other Outlook add-ins

Outlook hangs and doesn't allow any interaction when BCM or other Addins are present http://support.microsoft.com/kb/952046  (Not yet Published)

10. Phone call activity due time is changed after the activity is snoozed or dismissed.

The scheduled due time of an activity is unexpectedly changed to "12:00 AM" after you specify a snooze time or you dismiss the activity in a reminder in the Microsoft Dynamics CRM 4.0 client for Outlook - http://support.microsoft.com/kb/956720

 

Top Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM



İşte sizin CRM'inizin neden Microsoft Dynamics CRM olması gerektiğinin 10 nedeni;
1.Microsoft Outlook; müşteri verilerinizi, iş akışınızı ve iletişimizi yönetme merkeziniz haline dönüşüyor. (Microsoft Dynamics CRM for Microsoft Office Outlook)
2.Microsoft Office Excel ile içiçe geçen veri akışı verilerinizin ve raporlarınızın daha anlamlı hale gelmesini sağlıyor. (Dynamic Snapshot ve PivotChart)
3.Operasyonel verimliliği iş akışlarını standartlaştırma ile geliştirme. (Workflows)
4.Kolay ve hızlı özelleştirilebilme yeteneği. (Customization ve Views)
5.Doğru insanlara doğru bilgiyi doğru ortamda vermek. (Outlook ya da Web kullanımı)
6.Pazarlama kampanyaları daima doğru müşteriye ulaşır. (Marketing ve Campaign Modülleri)
7.Basitleştirilmiş servise yönetimi ve servis takvimi müşteriyi her zaman memnun kılar. (Service Modülü)
8.Eski sistem ve teknolojilerle adapte olabilme yeteneği (Web Services)
9.Offline(Çevrimdışı) iletişim yeteneği ile konum bağımsız çalışma. (Microsoft Dynamics CRM for Microsoft Office Outlook)
10.SQL Server Reporting Services ile entegre rapor çözümü iş yaşamınız için anlaşılabilir raporlar sunar. (SQL Server Reporting Services)

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Top Ten Reasons Why Your CRM Should Be Microsoft Dynamics CRM
1.Turns Microsoft Office Outlook into one place where you can manage both customer data and communications. (Microsoft Dynamics CRM for Microsoft Office Outlook)
2.Works tightly with Microsoft Office Excel so bussiness can make decisions on the fly. (Dynamic Snapshot and PivotChart)
3.Improves operational efficiency throught the standardization and streamlining of process. (Workflows)
4.Works the way your business works with point-and-cilck system customization. (Customization and Views)
5.gives the right information to the right people. (Outlook ya da Web kullanımı)
6.Targets your marketing campaigns so you're always in touch with the right customers. (Marketing ve Campaign Moduls)
7.Simplifies service scheduling to keep customers satisfied. (Service Modul)
8.Integrates with your existing systems to help break down information silos. (Web Services)
9.Enhances offline communications so everyone can be productive regardless of location. (Microsoft Dynamics CRM for Microsoft Office Outlook)
10.Buids on the power of SQL Server Reporting Services to create insightful business reports.  (SQL Server Reporting Services)

Resources for Microsoft Dynamics CRM 4.0 - Kaynaklar



Our main CRM landing page

http://www.microsoft.com/dynamics/crm/default.mspx
Microsoft Dynamics CRM 4.0 Videos
http://channel9.msdn.com/tags/CRM/
Using Microsoft Dynamics CRM
http://www.microsoft.com/dynamics/crm/using/default.mspx
Microsoft Dynamics CRM 4.0 Code Samples
http://code.msdn.microsoft.com/mscrm4
Microsoft Dynamics CRM 3.0 Code Samples – Some CRM 3.0 samples may be still relevant to Microsoft Dynamics CRM 4.0
http://code.msdn.microsoft.com/MSCRM3
Microsoft Dynamics CRM 4.0 Developer Center
http://msdn.microsoft.com/en-us/dynamics/crm/default.aspx
Microsoft Dynamics CRM 4.0 Forums
http://forums.microsoft.com/dynamics/default.aspx?siteid=27
Microsoft Dynamics CRM 4.0 SDK – note this updates every 4 weeks or so, keep checking for updates
http://www.microsoft.com/downloads/details.aspx?FamilyID=82e632a7-faf9-41e0-8ec1-a2662aae9dfb&DisplayLang=en
Developing ISV Applications using Microsoft Dynamics CRM 4.0
http://www.microsoft.com/downloads/details.aspx?FamilyID=1217efff-be8f-4ac8-8e32-af367305fba9&DisplayLang=en
Microsoft Dynamics CRM Performance and Scalability
http://www.microsoft.com/downloads/details.aspx?FamilyID=5852b14a-394c-4898-8374-caf5e6479eb0&DisplayLang=en
Microsoft Dynamics CRM Online Readme
http://www.microsoft.com/downloads/details.aspx?FamilyID=d94bef12-a1e6-4862-a303-55bb181b5eae&DisplayLang=en
Microsoft Dynamics CRM 4.0 Implémentation Guide
http://www.microsoft.com/downloads/details.aspx?FamilyID=1ceb5e01-de9f-48c0-8ce2-51633ebf4714&DisplayLang=en
Microsoft Dynamics CRM 4.0 : Planning and Deployment Guidance for Service providers
http://www.microsoft.com/downloads/details.aspx?FamilyID=6e211231-30fe-4df2-9b81-15cfb87adcf1&DisplayLang=en
Microsoft Dynamics CRM 4.0 Logical Database Diagrams
http://www.microsoft.com/downloads/details.aspx?FamilyID=b73912e8-861e-43ae-97b4-72b3e809f287&DisplayLang=en
Microsoft Dynamics CRM 4.0 Virtual Machine
http://www.microsoft.com/downloads/details.aspx?FamilyID=dd939ed9-87a5-4c13-b212-a922cc02b469&DisplayLang=en
Baris KANLICA's cub-e.net Microsoft Dynamics CRM Blog and Forum
http://www.cub-e.net

Latest Microsoft Dynamics CRM 4.0 updates and hotfixes

Microsoft hotfixleri güncelledi. (Bu adresten bakabilirsiniz : http://support.microsoft.com/kb/949256/en-us )

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Microsoft has updated their hotfixes (located here:
http://support.microsoft.com/kb/949256/en-us ).

Article number

Article titleRelease date
951884 The Microsoft.crm.Application.Hoster.exe service stops running when you run the Microsoft Dynamics CRM 4.0 client for Outlook with Offline Access May 5, 2008
950229 Error message when you try to add a product to an opportunity in Microsoft Dynamics CRM 4.0: "An error occurred during pricing of a detail line item" May 6, 2008
949347 The "Move Up" button and the "Move Down" button are not available when you open the Attribute page for a bit type attribute in Microsoft Dynamics CRM 4.0 May 6, 2008
949925 A service case is not assigned to a user when you click Assign in Microsoft Dynamics CRM 4.0 May 12, 2008
952945 The Privacy tab on the Set Personal Options page does not contain a link to the error reporting privacy statement in Microsoft Dynamics CRM 4.0 May 12, 2008
951718 You receive script error messages when you browse through pages under the Microsoft Dynamics CRM folder in the Microsoft Dynamics CRM 4.0 client for Outlook May 15, 2008
948604 Error message when you try to provision a language in Microsoft Dynamics CRM 4.0: "Cannot insert duplicate key row in object 'dbo.LocalizedLabel' with unique index 'ndx_LocalizedLabel_ForSingleSelect'" May 19, 2008
952724 You cannot view any e-mail messages in the folders after you install the Microsoft Dynamics CRM 4.0 On-Premise client for Outlook May 19, 2008
951301 Error message when you try to go offline in Microsoft Dynamics CRM for Microsoft Office Outlook with Offline Access: "A SQL Server error occurred. Try this action again due to configured cascading" May 29, 2008
947978 Some string variables are not passed to a custom Web form after you set a custom Web page as the default home page in Microsoft Dynamics CRM 4.0 May 29, 2008
951206 A FetchXML statement that contains the <Link-Entity> statement may return incorrect data or incorrect data in Microsoft Dynamics CRM 4.0 May 29, 2008
953185 The Resume function does not work as expected when you run the function for the Update Contract States job in the Turkish version of Microsoft Dynamics CRM 4.0 May 29, 2008
950202 The translated labels disappear when you add a new value to a picklist field of an attribute for an entity in Microsoft Dynamics CRM 4.0 June 3, 2008
951477 Error message when you run the "Send Direct E-mail" functionality by using a user-defined query in Microsoft Dynamics CRM 4.0: "Either you do not have access to the record or the record does not exist" June 3, 2008
949719 Error message when you track a received e-mail message or when you send a tracked e-mail message in Microsoft Dynamics CRM 4.0: "An error occurred promoting this item to Microsoft Dynamics CRM" June 5, 2008
947818 A field that does not have a name appears on the Non-Event Dependencies tab in the Form Properties dialog box after you create a new custom entity in Microsoft Dynamics CRM 4.0 June 5, 2008
950006 An e-mail activity is not added to a case when you convert the e-mail activity to a case in Microsoft Dynamics CRM 4.0 June 5, 2008
952925 Error message when you try to add a user to Microsoft Dynamics CRM 4.0 from a trusted domain: "An error has occurred. Try this action again" June 9, 2008
951274 Error message when you try to import an organization into Microsoft Dynamics CRM 4.0: "Exception System.DirectoryServices.DirectoryServicesCOMException (0x80072030): There is no such object on the server" June 9, 2008
950414 Error message when you promote an e-mail message in the Microsoft Dynamics CRM 4.0 client for Outlook: "An error occurred while promoting a Microsoft CRM e-mail message" June 9, 2008
951502 You cannot open an e-mail message that is sent from a Microsoft Dynamics CRM 4.0 user June 16, 2008
951919 A workflow rule does not continue even though the "Wait" conditions are met in Microsoft Dynamics CRM 4.0 June 17, 2008
951197 The "ModifiedBy" field of a record is not automatically set when you enable or disable a user in Microsoft Dynamics CRM 3.0 June 18, 2008
952149 The Male label and the Female label are translated incorrectly in the Czech version of Microsoft Dynamics CRM 4.0 (952149) June 18, 2008
950542 Synchronous plug-ins do not respond to the events that are triggered in Microsoft Dynamics CRM 4.0 June 19, 2008
949068 The Regarding field in an e-mail activity contains no value when you use a template that contains a Regarding field in Microsoft Dynamics CRM 4.0 June 21, 2008
952018 A POP3 provider delivers hundreds of copies of the same e-mail messages to a Microsoft Dynamics CRM 4.0 database June 24, 2008
950374 Text appears in a single line when you open the Preview page for an activity in Microsoft Dynamics CRM 4.0 July 16, 2008
955049 Error message when you try to go offline in the Microsoft Dynamics CRM 4.0 client for Outlook: "Failed move data for entity 'Saved View' during action Insert, countRows=13" July 16, 2008
952019 Microsoft Dynamics CRM 4.0 E-Mail Router service stops processing e-mail messages after a specific period of time July 16, 2008
951711 An update is available for the Israel 2008 daylight saving time changes in Microsoft Dynamics CRM 3.0 and in the Microsoft Dynamics CRM 3.0 client for Outlook July 21, 2008
951098 The Year view of the MiniCalendar view does not display the data correctly if you click to select the "Show week number in Calendar views" check box on the Customer Regional Options - Personal Options form in Microsoft Dynamics CRM 4.0 July 23, 2008
948843 You may experience slow performance when you run or edit workflows in Microsoft Dynamics CRM 4.0 July 24, 2008
950175 You cannot use Outlook as expected until all Microsoft Dynamics CRM 4.0 add-ins are loaded July 25, 2008
952815 Error message when you run an Advanced Find query in Microsoft Dynamics CRM 4.0: "Microsoft CRM Unhandled Error Details: Server Error in '/' Application" July 25, 2008
950088 E-mail messages are not sent from Outlook Web Access, from Outlook Mobile Access, or from Outlook Rules after you open the Microsoft Dynamics CRM 4.0 client for Outlook July 28, 2008
948126 Not all workflows are displayed in a lookup window for the relationships of an account in Microsoft Dynamics CRM 4.0 August 1, 2008
951538 The value in the Actual End column is incorrect in the "My Received E-mails" view in the E-mail type activities list in Microsoft Dynamics CRM 4.0 August 1, 2008
951174 The content in the Notes tab may not be displayed when you click the Notes tab in an entity page in Microsoft Dynamics CRM 4.0 August 13, 2008
952547 A record moves to the bottom of the grid area if you expand the preview section of the record in Microsoft Dynamics CRM 4.0 August 13, 2008
950886 Error message when you start the report wizard or when you perform the Bulk Import activity in Microsoft Dynamics CRM 4.0: "The logged on user does not have the appropriate security permissions to view these records or perform the specific action" August 13, 2008
950154 Error message when you change the Parent Account field in an opportunity form in Microsoft Dynamics CRM 4.0: "No Attribute" August 14, 2008
954498 The marketing list still contains the members that you want to remove when you click Update Marketing List in the Manage Members page in Microsoft Dynamics CRM 4.0 August 14, 2008
954800 Outlook stops responding when you open, close, reply to, or forward e-mail messages in the Microsoft Dynamics CRM 4.0 client for Outlook August 14, 2008
952115 The dynamic value fields contain no content when you use an e-mail template to send a direct e-mail message in Microsoft Dynamics CRM 4.0 August 14, 2008

Hiding custom buttons in CRM 4.0 Toolbar - Düğmeleri Gizlemek

CRM 3.0 içerisinde sadece document.getElementById("").style.display = "none" kodu yardımıyla toolbardan bir düğmeyi silmemiz mümkündü.

Bu CRM 4.0 ile çalışmayacaktır. CRM Form'u yüklendiğinde düğme ID'lerinin çalışma anında oluştuğu görülüyor. Bazen bir düğmenin adı ISV_New_1_MyButtonID iken başka bir zaman ISV_New_39_MyButtonID olabiliyor.

Formun OnLoad() event'ine aşağıdaki kodu ekleyerek düğme gizleme işlemini gerçekleştirebilirsiniz.

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In CRM 3 it was possible to hide a button on a toolbar just by calling the document.getElementById("").style.display = "none" method.

This will NOT work in CRM 4.0. The ID of the button seems to be generated when the CRM Form is loaded. One time it might be ISV_New_1_MyButtonID the other time it might be ISV_New_39_MyButtonID.

To do so use the following javascript in the forms OnLoad event:

HideButton = function()
{
 
  var ULListItems = document.getElementById("mnuBar1").rows[0].cells[0].getElementsByTagName("UL")[0].getElementsByTagName("LI");
  for(var i=0; i-1)
  { 
    if (ULListItems[i].id.indexOf("MyButtonID") > -1)
    {
      ULListItems[i].style.display =
"none";
    } 
  }
}

// Form yüklendiğinde kodu çalıştır.
// Execute the function when loading the form.

HideButton();


// Form yeniden yüklendiğinde kodu çalıştır.
// Execute the function when the form is resized.

window.onresize = HideButton;

Microsoft Dynamics CRM Community

Microsoft Topluluk oluşturma konusunda da kendini yenilemiş gözüküyor. Dynamics ailesine ait ürünler hakkında aradığınız herşeyi bulabileceğiniz topluluk sitemiz https://community.dynamics.com , CRM için ise bu adresi kullanabilirsiniz https://community.dynamics.com/crm/home.aspx , forum için ise https://community.dynamics.com/forums/ adresini kullanabilirsiniz.

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I saw that, Microsoft is developing itself about create communities. Community for Dynamics Family is https://community.dynamics.com , for CRM you can use direct https://community.dynamics.com/crm/home.aspx , for forum you can use direct https://community.dynamics.com/forums/ .